policies
Ordering-
If you would like to order using a credit card, payment is made through paypal. Paypal is completely secure. For more information, please view their security page. If you would like to pay by check or money order, contact me and let me know which items you would like. I will hold your jewelry and it will be sent to you when the check clears. Currently, the site can only process orders from the United States.
Ordering Issues-
Since most items are one of a kind, there is a small chance of a complication. If two people order the same item at once, I will contact the second person. If I can duplicate the piece, I will. If I can not, I will offer some alternatives. If I can not come up with a solution that you are satisfied with, I will refund your money.
Shipping and handing-
Most orders will be processed within 3 business days. Shipping costs are $7.00 per package and paypal will calculate that. The cost includes packaging, postage, and insurance. I will insure your package through the US mail and it should take about 3 days from the time of handing to arrive. If you need something immediately, contact me and we I will try to accommodate your needs. If you order many items and the insurance cost exceeds the $7.00, I will pay the difference myself.
Returns-
If you would like to return an item, please email me and let me know. I will refund your money under the following conditions. *Your email is sent within 7 days of your purchase. *The jewelry is sent to me within 7 days of your email notifying me of your wish to return the item. *The item is returned to me in its original, unused condition. I will refund your money in the same way it was originally paid to me, minus shipping expenses. I am not responsible for loss or damage of items sent back to me in the mail.
Special orders-
If you would like a piece of jewelry for a special occasion or specific outfit, please contact me. I can't always make what you would like, but I appreciate the opportunity.
As always, if you have a question or concern that I have not addressed here, feel free to contact me.
Thank you for your interest!
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